About shipping

All shipments will be sent by Post office via Registered Airmail/e-Express (all countries), you may add the "Speed-up" option to shorten the order processing time.  For HK/China, we will use SF express for delivery.

We usually ship out within 1-2 working days.

You will receive a tracking number once your order is sent. 

**MUST PROVIDE RECEIVER'S PHONE NUMBER FOR COURIER DELIVERY

What if the parcel never arrive?

We are responsible to ship out your order. We will provide the tracking or courier airwaybill number for tracking purpose but we are not responsible for process out of our control, such as non-deliverable due to unexpected situation (e.g. natural disaster, pandemic, strikes or simply lost during the postal processing).

Return Policy

Product return is not allowed once the packaging has been open. This is due to personal hygiene reasons.

When returning unopened, new products, it must be shipped by trackable method, such as DHL, FedEx or registered post. Refund will be arranged only after receiving and checking the return product are in original package and in good condition. Original shipping cost and tax (if any) will not be refunded.

Please make your purchase carefully.

**Due to the recent surge in global logistic traffic, required transit time will increase by some working days depending on situation

## ALL PRICES IN THIS WEBSITE ARE EXCLUDING DUTIES & TAXES.